These terms and conditions outline the rules and regulations for the use of Heart Times Publications, LLC's website, located at https://hearttimespublications.com and our affiliate website located at https://shellyashley.com (hereinafter, referred to collectively as "Heart Times Publications, LLC").

By accessing our website(s), we assume you accept these terms and conditions. Do not continue to use Heart Times Publications, LLC's website if you do not agree to take all of the terms and conditions stated on this page.

Cookies:

The website uses cookies to help personalize your online experience. By accessing Heart Times Publications, LLC, you agreed to use the required cookies.

A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

We may use cookies to collect, store, and track information for statistical or marketing purposes to operate our website. You have the ability to accept or decline optional cookies. There are some required cookies that are necessary for the operation of our website. These cookies do not require your consent as they always work. Please keep in mind that by accepting required cookies, you also accept third-party cookies, which might be used via third-party provided services if you use such services on our website, for example, a video display window provided by third parties and integrated into our website.

Intellectual Property

All content published and made available on our Site is the property of Heart Times Publications, LLC and the Site's creators. This includes, but is not limited to text, logos, documents, downloadable files and anything that contributes to the composition of our Site.

Order Processing

Please allow one full business day for us to process your order. Expect an email within 24 hours to let you know your order is on the way.

Shipping Fees

A flat rate shipping fee of $4 per book applies to all orders, and orders are generally delivered within 10 – 14 days after the order date. We do not ship outside of the United States at this time.

Additional Shipping Options

Approximately 5 business days: $6.00 per book
Approximately 3 business days: $9.00 per book
Overnight: 1 business day $39.00 per book

Returns and Refunds

We accept returns if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. Returns must be postmarked up to 30 days from the date you received the goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

We will reimburse you no later than 30 days from the day on which we receive the returned goods. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.

Conditions for returns:

In order for the goods to be eligible for a return, please make sure that:
The goods were purchased in the last 30 days
The goods are in the original packaging

In the event that your order arrives damaged in any way, please email us as soon as possible at info@hearttimespublications.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution. If you have any further questions, please don't hesitate to contact us at info@hearttimespublications.com.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address:

1971 W. Lumsden Rd., No. 275, Brandon, FL 33511

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

Customer Care

If you have any questions about our returns and refunds or the ordering process, please don't hesitate to contact us by email at info@hearttimespublications.com. Inquires will receive a response by the end of the next business day.

Links to Other Websites

Our Site contains links to third party websites or services that we do not own or control. We are not responsible for the content, policies, or practices of any third party website or service linked to on our Site. It is your responsibility to read the terms and conditions and privacy policies of these third party websites before using these sites.

Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Limitation of Liability

Heart Times Publications, LLC and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.

Indemnity

Except where prohibited by law, by using this Site you indemnify and hold harmless Heart Times Publications, LLC and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.

Applicable Law

These Terms and Conditions are governed by the laws of the State of Florida.

Severability

If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.

Changes

These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. When we amend these Terms and Conditions we will update the "Revised" date at the bottom of these Terms and Conditions. We recommend that our users periodically review our Terms and Conditions to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to these Terms and Conditions.

Contact Details

Please contact us if you have any questions or concerns. Our contact details are as follows:
info@hearttimespublications.com
www.hearttimespublications.com
You can also contact us through the Contact Us / feedback form available on our Site.

Effective: May 20, 2025

Terms and Conditions